Terms of Service
By placing an order with ExcellentSMM, you automatically accept all the below listed terms of service weather you read them or not.
We reserve the right to change these terms of service without notice. You are expected to read all terms of service before placing any order to insure you are up to date with any changes or any future changes.
You will only use the ExcellentSMM website in a manner which follows all agreements made with Instagram/Facebook/Twitter/Youtube/Other social media site on their individual Terms of Service page. ExcellentSMM rates are subject to change at any time without notice. The payment/refund policy stays in effect in the case of rate changes. ExcellentSMM does not guarantee a delivery time for any services. We offer our best estimation for when the order will be delivered. This is only an estimation and ExcellentSMM will not refund orders that are processing if you feel they are taking too long.ExcellentSMM tries hard to deliver exactly what is expected from us by our re-sellers. In this case, we reserve the right to change a service type if we deem it necessary to complete an order.
ExcellentSMM will not be responsible for any damages you or your business may suffer.
ExcellentSMM is in no way liable for any account suspension or picture deletion done by Instagram or Twitter or Facebook or YouTube or Other Social Media.
ExcellentSMM will only be used to promote your Instagram/Twitter/Facebook or Social account and help boost your "Appearance" only.
We DO NOT guarantee your new followers will interact with you, we simply guarantee you to get the followers you pay for.
We DO NOT guarantee 100% of our accounts will have a profile picture, full bio and uploaded pictures, although we strive to make this the reality for all accounts.
You will not upload anything into the ExcellentSMM site including nudity or any material that is not accepted or suitable for the Instagram/Twitter/Facebook or Social Media community.
Private accounts would not a get a refund! Please insure that your account is public before ordering.
No refunds will be made to your payment method. After a deposit has been completed, there is no way to reverse it. You must use your balance on orders from ExcellentSMM.
You agree that once you complete a payment, you will not file a dispute or a chargeback against us for any reason.
If you file a dispute or charge-back against us after a deposit, we reserve the right to terminate all future orders, ban you from our site. We also reserve the right to take away any followers or likes we delivered to your or your clients Instagram/Facebook/Twitter or other social media account.
Orders placed in ExcellentSMM will not be refunded or canceled after they are placed.You will receive a refund credit to your ExcellentSMM account if the order is non deliverable
Misplaced or Private account orders will not qualify for a refund. Be sure to confirm each and every order before placing it.
Fraudulent activity such as using unauthorized or stolen credit cards will lead to termination of your account. There are no exceptions.
Please do not use more than one server at the same time for the same page. We cannot give you correct followers/likes number in that case. We will not refund for these orders.
This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.
Any personal information received will only be used to fill your order. We will not sell or redistribute your personal information to anyone. All personal information is encrypted and saved in secure servers.